Were looking for a proactive and customer-focused individual to join our clients busy office as a Customer Service Advisor. Youll be the first point of contact for inbound calls and emails, helping customers place orders, checking stock, providing quotes, and offering product advice.
Key Responsibilities:
Handle customer calls and emails professionally
Process orders and quotes accurately
Provide product information and upsell where appropriate
Follow up on enquiries and back orders
Support the sales team with admin and CRM updates
What Were Looking For:
Excellent communication and problem-solving skills
Organised, positive, and professional attitude
Previous customer service or sales support experience preferred
If you enjoy working in a team, have great attention to detail, and thrive in a fast-paced environment, wed love to hear from you.
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