Company overview
Find out if this opportunity is a good fit by reading all of the information that follows below.
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £92m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 86 for February 2023.
Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 390 staff and was ranked as outstanding in the Sunday Times Best Companies to work for awards 2021 and in the top 50 Technology companies to work for in the UK.
FluidOne supports the needs of 2000 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Focusing on mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Roy Hastings and CRO Brendan Lynch, the management team is backed by Livingbridge to support their ambitious long-term strategy.
We have completed a series of acquisitions over the last two years that have added significant scale, capabilities and products and plan to continue to grow organically and through further acquisitions.
Role Overview
We are seeking a motivated and detail-oriented individual to join our Physical Infrastructure Team, supporting the delivery of cabling and connectivity solutions for our diverse client base. You will play a key role in ensuring successful project delivery, working closely with both clients and our internal project management team.
What You’ll Do
* Assist with the deployment of structured cabling and connectivity solutions across multiple client projects.
* Collaborate with clients and internal teams to ensure requirements are met effectively and efficiently.
* Work alongside our technical team to implement network solutions.
* Conduct Wi-Fi site surveys using Ekahau and provide accurate reports and recommendations.
* Troubleshoot and fault-find network and connectivity issues, applying initiative and independent thinking to deliver solutions.
What We’re Looking For
* Experience in a similar role within infrastructure, connectivity, or networking.
* Proficiency with Ekahau and the ability to complete professional Wi-Fi surveys.
* Strong troubleshooting and fault-finding skills, with the ability to think independently and make sound decisions.
* Excellent communication skills and confidence in working directly with clients.
* A proactive, problem-solving mindset with attention to detail.
* A team player who thrives in a collaborative environment.
Why Join Us?
* Full training and ongoing support to help you build on your existing skills.
* Opportunities to progress within our growing company.
* Exposure to a wide range of projects, clients, and technologies.
* A chance to take on a new challenge and make a real impact within an expanding team.
Activities, Duties and Key Tasks
* Installation of Cat6 and Cat6a cabling
* Installation of Fibre Optic cables
* Termination of Cat6/6a and fibre Panels
* Termination of Cat6/6a wall outlets
* Conducting onsite cabling surveys (including detailed documentation)
* Remote technical assistance for our Engineering teams to include installation of Switches and Routers
* Installation of Wi-Fi devices across our network of customers
* Site completion documentation and testing requirements
* Assisting our NOC/Helpdesk in resolving hardware issues
* 4g solutions installation
* PC and printer installation
* Wi-fi surveys
* Ekahau
* Running projects on-site
Experience / Qualifications
Essential:
* CSCS certification
* Full UK driving license
Desirable:
* ECS / CSCS certification
* IPaf certification
* SC Clearance
* NVVP3 certification
* Sentinel Card
* Awareness of WAN/MPLS technologies.
* Ekahau
* Wi-fi Surveys
Benefits
* Generous Holiday Entitlement
* Department incentives