Support Team Leader / Service Manager
Learning Disabilities, Mental and Complex Needs,
Supported Living
York
Salary: £30,000 - £32,000
We are currently recruiting for an experienced and passionate Support Team Leader / Service Manager to oversee a 4-bed Supported Living service in York. This Support Team Leader / Service Manager role is focused on supporting adults with learning disabilities, alongside individuals with mental health needs, complex needs, and some mobility challenges.
This is an excellent opportunity for a dedicated Support Team Leader or Service Manager who is committed to delivering high-quality care and empowering individuals with learning disabilities to live independently within their community in York.
The Role - Support Team Leader / Service Manager
As a Support Team Leader / Service Manager in York, you will be responsible for leading and developing a team delivering specialist support to adults with learning disabilities. The Support Team Leader / Service Manager will ensure person-centred support is consistently delivered, maintaining high standards of care, compliance, and positive outcomes.
Key Responsibilities
Lead and motivate a team as a Support Team Leader / Service Manager, ensuring excellent care delivery for adults with learning disabilities
Supervise, mentor and develop staff to maintain a strong and supportive team culture
Oversee recruitment, onboarding and training within the Support Team Leader / Service Manager role
Ensure compliance with CQC regulations and supported living best practice
Build strong professional relationships with individuals, families and external stakeholders across services in York
Review and monitor care plans to ensure individuals with learning disabilities receive tailored support
Manage staffing, resources and service budgets as part of the Service Manager responsibilities About You
Previous experience as a Support Team Leader, Deputy Manager or Service Manager within a CQC regulated service
Strong knowledge and experience supporting adults with learning disabilities
Confident leading teams and driving service improvement within supported living services in York
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards - support provided)
Strong understanding of safeguarding, compliance and CQC standards
Full UK driving licence and access to a vehicle Benefits
Competitive salary of £30,000 - £32,000
Excellent career progression opportunities into senior Service Manager roles
Ongoing training and professional development
Pension scheme
Employee Assistance ProgrammeIf you are an experienced Support Team Leader / Service Manager in York with a passion for supporting adults with learning disabilities, this is a fantastic opportunity to join a supportive and values-driven organisation where you can genuinely make a difference.
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