What you’ll be doing:
* Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering help and answering questions.
* Selecting high-quality products for customers using our On-demand grocery service and assisting with Click & Collect parcels.
* Building knowledge about our products, services, and promotions to provide helpful recommendations.
* Handling complaints, refunds, shelf tickets, and advertising.
* Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
* Friendly, welcoming, and enthusiastic about helping customers.
* Enjoys working in a fast-paced, energetic environment and is a team player.
* Responsible, proactive, and problem-solving.
* Willing to work flexibly across the store and eager to learn new skills.
* Comfortable using new digital tools and technology.
* Attentive to detail, maintaining a clean and organized store to enhance the shopping experience.
Working for us has great rewards:
We value our colleagues and offer excellent benefits and training:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every pay day.
* Free food and hot drinks – provided in our stores.
* Generous holiday entitlement – based on hours worked, including maternity and paternity leave.
* Pension – employer matching of 4-7.5% of contributions.
* Sainsbury’s share schemes – discounted shares purchase options.
* Shopping discounts – special offers on gym memberships, holidays, retail vouchers, and more.
* Wellbeing support – including free access to our Employee Assistance Programme for confidential support.
Please note that our vacancies may close quickly, so we encourage early applications.
An inclusive place to work and shop
We are committed to being an inclusive retailer, supporting colleagues' full potential and making customers feel welcome. We offer various development opportunities, mentorship, training, and celebrate diversity through initiatives and events. For more details on our inclusivity efforts, please visit our website.
Reasonable adjustments: If you need support during the application or interview process, please inform us, and we will assist you.
Responsibilities:
Our stores are dynamic environments serving the community with value, quality, and service. As a Services Assistant, you’ll help deliver an outstanding shopping experience.
Eligibility:
* Must be above the school-leaving age in your country.
* If working hours include before 6am or after 11pm, you must be at least 18 years old.
* Must have the Right to Work in the UK.
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