Telesales Operative – Estate Agency Location: Cheshunt, Hertfordshire FULL-TIME or PART-TIME hours available Salary: Up to £30,000 basic Uncapped Commission OTE: £45,000 in Year 1, increasing significantly year on year Hours: Full-time: Monday to Friday, 8:45am – 6:00pm (1 in 4 Saturdays, 9:30am – 4:00pm – negotiable, with a weekday off in lieu) Part-time: The client will happily consider candidates looking for part-time hours, including school hours or a 4-day working week. Flexibility is available and will be discussed to suit the right candidate. About the Role We are recruiting for a confident and motivated Telesales Operative / Business Development Manager to join our client’s successful estate agency in Cheshunt. This role is heavily focused on outbound telesales and lead generation, supporting both the Sales and Lettings departments. You will be responsible for initiating contact with potential vendors, landlords and applicants, generating new business opportunities and building strong relationships over the phone. This position would particularly suit someone who enjoys speaking to people, thrives in a target-driven environment and understands the emotions and decision-making involved in moving home. Candidates who have personally been through the process of buying or selling a property themselves often perform very well in this role, as they can naturally relate to clients and their needs. Key Responsibilities Proactively generate new business opportunities across Sales and Lettings. Make a minimum of 100 outbound calls per day (pro rata depending on hours). Engage potential vendors, landlords and applicants via telephone. Identify opportunities for valuations, instructions and viewings. Build rapport and trust with prospective and existing clients. Work closely with the Sales and Lettings teams to ensure a smooth handover of leads. Accurately maintain CRM records, call-back diaries and prospect data. Represent the business professionally and uphold excellent customer service standards at all times. About You Previous experience in telesales, sales, call-centre or business development is essential. Estate agency experience is advantageous but not required. Confident, articulate and comfortable handling high call volumes. Target-driven, resilient and self-motivated. Strong organisational and time-management skills. A positive, proactive attitude with a genuine interest in property. This role would be ideal, but not limited to, a second-jobber seeking long-term career prospects. What’s in It for You Competitive basic salary up to £30,000 p.a. (pro rata for part-time). Uncapped commission with realistic first-year OTE of £45,000. Thousands of warm leads provided through recent marketing campaigns and existing company data. Full training and ongoing career development. Supportive, professional team environment within a respected local agency. Clear long-term progression opportunities for top performers.