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Director of Operations (Maternity Cover), Loughborough
Client: loc8me
Location: Loughborough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
As Director of Operations, you will be a key member of the senior leadership team, responsible for ensuring operational efficiency and strategic alignment across the business. This role involves setting goals, leading high-performing teams, developing new systems and processes, and liaising with the Board and corporate partners to drive growth and performance across all branches.
Why come and work with us
* You’ll be part of a company that values innovation and alternative thinking
* We invest in and value personal development
* You’ll be part of an ambitious and growing company
* You’ll be working alongside great people
Your responsibilities will include
Strategic Leadership & Management
* Report directly to the Managing Director, Head of People, and the Board.
* Lead the Senior Management Team and facilitate structured monthly meetings.
* Attend and contribute to board meetings with updates on operational figures and metrics.
* Set, record, and review lettings and property management goals aligned with strategic objectives.
People Leadership & Performance Management
* Provide line management for the Senior Management Team.
* Conduct monthly 1:1s and annual appraisals for direct reports.
* Oversee high-level recruitment processes.
* Visit company branches regularly to maintain alignment and team cohesion.
Operational Development & Delivery
* Develop and implement new operational processes to improve efficiency.
* Support the rollout of new internal processes across departments.
* Manage internal projects from initiation to completion.
* Ensure smooth interdepartmental operations.
Client Relationship Management
* Maintain strong relationships with corporate clients and ensure delivery on expectations.
* Represent loc8me externally to promote partnerships and opportunities.
Qualifications & Skills
* Proven experience in senior operational roles, preferably in property or lettings.
* Strong leadership and management skills.
* Experience implementing operational systems and driving performance.
* Excellent communication skills, both written and verbal.
* Strategic thinking, analytical, and problem-solving skills.
* Comfortable presenting at board level.
Details
* Hours: 40 hours/week
* Salary: Dependent on experience
* Driving license required; personal car preferred
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