Overview
Insurance Account Handler role based in Haverhill. Monday to Friday (no weekends). Basic salary relative to experience, plus a generous bonus structure. Benefits of working with the UKs largest independent Insurance Brokers. We offer hybrid and flexible ways of working for our Account Handlers if the 9-5 life isn’t for you.
So, what does the role involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is ideal if you enjoy customer service or sales, as relationship-building with clients will be key to success.
Responsibilities
* Support a designated client portfolio as the first point of contact; build strong relationships and respond to queries.
* Deliver excellent customer service and contribute to client outcomes through proactive engagement.
What we are looking for
Some experience of the Insurance Industry is essential; beyond that, we value your attributes and potential:
* Bring your best self to work every day to give clients the best possible experience.
* Be proactive, use your initiative, and demonstrate an entrepreneurial spirit.
* Willingness to learn with opportunities to gain qualifications that enhance your career (CII/ACII).
* Confidence to work with clients on the phone and face-to-face; some customer service experience is important.
* Work well with a team, be positive, collaborative, and resilient to change.
* Demonstrate honesty and integrity, essential in a financially regulated organisation.
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress across the Ardonagh family
* Gain CII or ACII qualifications
* Pension scheme
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering
* The Spotlight Awards for talented colleagues
So, what are you waiting for? Apply today and a member of our team will be in touch.
Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector. We are an equal opportunities employer committed to a working environment free from discrimination, inclusive, and empowering our people to reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
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