Froyle Park, an award-winning dry-hire wedding venue, is seeking a proactive and responsible Evening Operations Manager to oversee the smooth closure of weddings and events. Working alongside one or two team members, you will act as a key point of contact for guests, ensuring a seamless experience while implementing our Noise Management Plan (NMP) to minimize disruption in our residential setting.
As a dry-hire venue, this role does not involve serving food or drink but instead focuses on guest assistance, security, event oversight, and maintaining venue standards.
Offered Pay: £16 per hour
Regular working hours: 6pm-2am
Key Responsibilities
* Event Oversight & Guest Assistance
* Be a welcoming and helpful point of contact for guests, assisting with queries and ensuring they have everything they need.
* Oversee the smooth conclusion of weddings and events, ensuring a well-organized close-down process.
* Monitor and implement the Noise Management Plan (NMP) to ensure compliance and minimize disruption to local residents.
* Ensure a well-coordinated guest departure, maintaining a professional and controlled atmosphere.
Venue Operations & Standards
* Ensure all end-of-evening procedures are followed efficiently.
* Work alongside 1-2 team members, delegating tasks as needed to ensure all responsibilities are completed.
* Oversee basic venue reset after events, ensuring rooms are tidy and set up as per management's instructions.
* Address any last-minute client requests professionally while staying within venue policies.
Team Coordination & Communication
* Work collaboratively with the wider management team, reporting any key updates or areas of improvement.
* Provide support and guidance to evening staff, ensuring all closing tasks are completed to a high standard.
Skills & Attributes Required
* Excellent customer service skills, with a friendly and approachable demeanor.
* Strong attention to detail, ensuring all venue policies, particularly noise management, are enforced effectively.
* Proactive and self-motivated, able to work independently and take initiative.
* A natural team player, comfortable working alongside 1-2 colleagues.
* Organized and responsible, capable of ensuring a structured and efficient event close-down.
* Comfortable working late evenings, weekends, and bank holidays as required.
Working Conditions
* Evening shifts typically run from 6:00 PM to 2:00 AM, with some flexibility based on event schedules.
* Weekend and bank holiday shifts are required to meet business needs.
* Occasional attendance at training sessions and management meetings may be necessary.
Additional Information
This job description is not exhaustive, and additional duties may be assigned to support the smooth operation of Froyle Park.
Apply today to be part of an award-winning venue team, ensuring unforgettable wedding experiences in a stunning setting
Job Types: Full-time, Part-time
Pay: £16.00 per hour
Benefits:
* Free parking
* On-site parking
Work Location: In person