Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small team of Credit Controllers. This role involves managing all credit control activities within the company and overseeing a team responsible for debtor accounts.
Responsibilities
1. Manage a team of credit controllers and oversee their portfolio of debtor accounts, ensuring adherence to company policies, credit, and payment terms.
2. Produce and analyze debt reports, highlighting risks, variances, and action plans.
3. Conduct monthly cash flow forecasting.
4. Maintain reports on credit applications, payments, bad debts, and provide relevant analyses.
5. Handle bad debt collections, including small claims, insurance, and correspondence.
6. Collaborate with the Sales Director to manage problematic accounts.
7. Resolve billing disputes, complaints, and discrepancies within designated timeframes.
8. Support daily credit control operations as needed.
9. Develop strategic partnerships within management to foster communication, continuous improvement, and teamwork.
10. Review and update the company's credit policy.
11. Coordinate with HR to meet staffing needs and ensure policy compliance.
Requirements
* Strong knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Capability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Information
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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