Department: Operations Location: Heathrow Office Description Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! The Head of Learning & Development tailors L&D initiatives to the regulatory, technical, and commercial realities of the fast-changing accountancy landscape. Their key purpose is to design, deliver, and embed a learning culture that ensures all staff — from trainees to partners — have the technical, professional, and leadership skills needed to meet regulatory requirements, drive business growth, and maintain competitive advantage. Why Menzies? At Menzies, Our Culture Is Our Cornerstone. We Blend Technical Excellence With Genuine Care For Our People And Clients. With 750 Colleagues In The UK, We’ve Built a Culture Based On Shared Values And Mutual Respect. Here’s Why You’ll Love Working With Us People First : Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you. Work with Inspiring Clients : From multinational groups to large corporates across diverse industries, no two days are the same. Collaborate Across Borders : Working with our network HLB International to be part of a team that thrives on knowledge-sharing and supporting businesses with global ambitions. Innovate with Purpose : We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value. Empathy at Our Core : We don’t just serve our clients; we build trusted relationships that stand the test of time. Key Responsibilities As Head of Learning & Development, you will lead the design and delivery of a progressive L&D strategy that supports both our business goals and professional standards. Working in close partnership with senior leaders, you’ll anticipate future skills needs, from technical expertise and advisory skills to digital transformation, AI, automation, and ESG, ensuring our people are equipped to succeed in a changing profession. You will oversee programmes for professional qualifications and CPD, champion leadership and soft skills development, and drive Firm-wide initiatives that strengthen our culture and capability. By building strong relationships with external providers and embedding learning into performance and appraisal processes, you’ll ensure development has real impact. With clear measures of success and visible promotion of initiatives across the firm, you’ll create a learning environment that inspires growth, drives retention, and supports our ambition to be a better place to work. Skills, Knowledge & Expertise Previous senior leadership L&D position in a Professional Services or knowledge-worker environment. Skilled L&D practitioner in their own right - able to design and deliver high quality programmes. Team leadership expertise - able to coach and elicit high performance from their specialist team members. Appreciation of the accounting sector and regulatory environments is nice to have. Strong stakeholder management - able to work closely with partners and senior managers. Commercial mindset - balancing learning quality with productivity and billable work. Experience in designing blended learning solutions (classroom, online, coaching, mentoring). High emotional intelligence and ability to influence without direct authority. Job Benefits At Menzies, we know that success starts with our people. That’s why we offer: Career Development : From learning opportunities to career coaching, we’ll help you achieve your goals. Competitive Benefits : Private medical cover, pension matching, and enhanced parental leave, to name a few. Flexibility That Works for You : Agile working is embedded in our culture. Perks That Go Beyond : From volunteering days to wellbeing initiatives, we care about your whole self. To find out more about our benefits please read here