Supervisor - The Griffin We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the heart of East London is the Griffin a traditional, iconic pub, boasting a spectacular range of whiskys, spirits and fantastatic gastro classics. The dark-wood decor and vintage bar brings a warm, inviting vibe to Shoreditch's Old Street. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers We offer: Competitive hourly rate tronc Career progression and promotion opportunities with regular new openings Creativity and flair Get out and about, you automatically get discounts across all our pubs, bars and restaurants Regular incentives and socials - a fun, family atmosphere Goes without saying, but we'll feed you during your shift Access to your wages at anytime via Wagestream Birthdays are important - take the day off on us Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral 10% off Gym membership 30% off grooming and hair salons Employee Assistance Programme (EAP) Cycle to work scheme Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Get in touch so we can schedule a show around and a friendly chat!