What This Role Is Here To Do (Role Purpose) As the Business Development Manager at Poolhouse, you are responsible for driving new commercial opportunities and establishing Poolhouse as one of London’s leading destinations for premium competitive socialising and exceptional hospitality. This role focuses on proactive revenue generation through corporate partnerships, agency relationships, strategic collaborations, and targeted market development. You will identify and secure high-value opportunities, build meaningful long-term relationships, and develop a strong and sustainable pipeline of future business. Working closely with the Sales & Events, Operations, and Marketing teams, you will help build Poolhouse’s commercial presence from launch and beyond. Through thoughtful relationship-building and consistent market engagement, you will position Poolhouse as a trusted partner for corporate socialising and premium group experiences. Success in this role is defined by sustained revenue growth, strength of partnerships, quality of pipeline, and the ability to convert new opportunities into long-term commercial relationships that support the long-term success of the business. What Success Looks Like A strong and sustainable pipeline of qualified commercial opportunities New corporate clients and strategic partnerships are secured consistently Revenue targets are achieved through proactive business development activity High-value relationships convert into repeat and long-term business Poolhouse becomes recognised as a premium destination for corporate socialising Outbound activity is disciplined and conversion rates are strong Pipeline reporting and forecasts are accurate and reliable Market opportunities are identified and developed ahead of competitors Strong collaboration ensures seamless client journeys from first contact to delivery Skills, Knowledge and Expertise Skills, Knowledge and Expertise 3 years’ experience in business development, corporate sales, or partnership development, ideally within hospitality, events, or premium leisure environments Proven track record of generating new business and building long-term client relationships Strong commercial awareness with the ability to identify and develop revenue opportunities Excellent relationship-building and networking skills Strong written and verbal communication skills with confident client-facing presence Highly organised with the ability to manage pipeline activity and follow-up consistently Proficiency in CRM systems and Microsoft Office Self-motivated with strong personal accountability and discipline Love for hospitality and delivering exceptional guest experiences Benefits Strategic Business Development Develop and execute a structured business development strategy that supports the long-term commercial growth of Poolhouse Proactively identify, target, and secure new corporate clients, agencies, and strategic partners Generate a consistent flow of qualified opportunities that contribute to a strong and sustainable revenue pipeline Build high-value client relationships that translate into repeat business and long-term partnerships Develop thoughtful commercial proposals that reflect Poolhouse’s premium positioning and guest-first philosophy Maintain disciplined outbound activity and follow-up to maximise opportunity conversion Continuously identify new markets and sectors that align with Poolhouse’s target audience Contribute ideas and insight that strengthen Poolhouse’s commercial approach and market position Partnerships & Market Presence Build strong and lasting relationships with corporate clients, agencies, and local business networks Represent Poolhouse confidently and professionally across the London corporate and hospitality landscape Actively participate in networking events, industry gatherings, and promotional opportunities Position Poolhouse as a premium and distinctive destination for corporate socialising and events Build credibility and trust through knowledgeable and thoughtful client interactions Ensure every external interaction reflects the warmth, energy, and professionalism of the Poolhouse brand Strengthen Poolhouse’s reputation through consistent visibility and relationship development Commercial Awareness & Reporting Maintain an accurate and well-structured pipeline of opportunities using CRM systems Provide clear and consistent reporting on business development activity and performance Maintain reliable forecasts of pipeline value and expected revenue Monitor market trends, consumer behaviour, and competitor activity to identify opportunities Support the Head of Sales in identifying emerging revenue streams and commercial initiatives Use data and insight to refine strategy and improve commercial performance Ensure all activity is organised, measurable, and aligned with business priorities Client Handover & Collaboration Work closely with the Sales & Events team to ensure smooth and professional handover of secured business Ensure client requirements and expectations are communicated clearly to operational teams Share relevant client insights that support exceptional event delivery Collaborate with Marketing and Operations to maximise commercial opportunities Maintain a strong and current understanding of Poolhouse products and experiences in order to sell with authenticity and credibility Ensure clients experience a seamless journey from initial contact through to repeat booking Support a collaborative commercial environment where opportunities and knowledge are shared Partnerships & Brand Representation Build trusted long-term relationships based on consistency, transparency, and reliability Represent Poolhouse with professionalism and credibility in all external interactions Deliver on commitments made to clients and partners Negotiate commercial agreements responsibly and fairly Act as a knowledgeable and trusted ambassador for the Poolhouse brand Build confidence in Poolhouse through honest communication and dependable follow-through Maintain the highest professional standards in all client relationships Benefits Code Hospitality subscription Perks and Discounts platform Medicash Health Cash plan Birthdays off Free Health Assured EAP membership (counselling, life coaching, legal and financial support)