3 days ago Be among the first 25 applicants
Permanent, Full Time
£37,800 per annum + Corporate Benefits Package
Custodial Manager (CM)
Justice & Immigration team
HMP Dovegate, Staffordshire / Derbyshire border near Uttoxeter
Overview
This role reports into the Assistant Director and involves line managing a custodial team, supporting prison operations and ensuring compliance with policy and national standards.
Responsibilities
* Contribute to prisoner reports including sentence planning and parole reports.
* Ensure staff supervise, manage and control prisoners decently, lawfully, safely and securely during all activities.
* Document and log incidents onto the Incident Monitoring & Performance System (IPMS).
* Act on audit and inspection actions from HMIPS, local self‑audits and other reviews.
* Plan staff rotas and manage regime delivery.
* Implement and manage SPS standards and Service Delivery Indicators (SDIs) within the relevant work area.
Qualifications & Experience
* Qualified as a trained Prison Custody Officer and have attended an Assessment Centre.
* Evidence of commitment to learning – formal and project‑based learning, volunteering and leading work outside the role.
* Line management experience – ensuring team knowledge, skills and confidence.
* Demonstrate dignity, decency and security principles actively to colleagues, prisoners and stakeholders.
What We Offer
* Up to 6% contributory pension scheme
* Free onsite parking
* Exclusive access to onsite fitness facilities
* Subsidised meals
* Blue Light discounts
* Serco discounts – cinema, entertainment, online shopping, mobile phone plans, leisure centre memberships
* Employee Assistance Programme, Health Cash Plans, free flu jabs and more for health and wellbeing
* Career development training – role‑specific training, leadership coaching, formal study and more
* Safe and supportive culture
* Diversity and inclusion commitment
About Serco
Serco delivers essential public services worldwide – defence, transport, justice, immigration, healthcare and citizen services. We are innovators committed to redesigning public services for everyone.
Apply
Please click the apply button to complete your application. As we receive a large volume of applications, the closing date may be advanced. Apply promptly to avoid disappointment.
We support fair access for all applicants. We are a disability confident leader and hold the Gold Inclusive Employer Standard. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt). Contact the recruitment team at 0345 010 4000 to discuss.
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