Qualifications
* NVQ III in administration or equivalent level of experience
* English and Math GCSE grade 9-2 (A-E) or equivalent
* Significant experience working in a busy office environment to deadlines and targets
* Advanced keyboard skills with good and accurate inputting
* Ability to deal with conflicting workloads and timescales
* Awareness of confidentiality
* Ability to make informed judgements and careful analysis of situations
* Ability to prioritise workloads and work under pressure while maintaining accuracy and meeting deadlines
* Knowledge of 18‑week RTT
* Awareness of Local and National NHS guidelines
* Ability to work with a multidisciplinary framework
* Knowledge of Microsoft software packages such as Word and Excel
Desirable Qualifications
* RSA Word Processing and Audio Transcription
* Ability to analyse, interpret and report on data
* Knowledge of EPR and Bluespier
* Understanding of waiting list management
* Understanding of medical terminology
* Experience and knowledge of systems: Winscribe, Dragon Medical One Client, Bluespier, Cerner EPR
* Awareness of Health & Safety issues, risk management, information governance and data protection
Communication and Relationships
* Excellent written and verbal communication skills
* Professional and positive attitude
* Flexible and adaptable team worker
* Approachable and supportive to others
* Self‑motivated and able to work on own initiative and as part of a team
* Friendly disposition
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