Mid and South Essex NHS Foundation Trust
Outpatient Booking Clerk (Reception)
The closing date is 23 December 2025
Are you looking for a stimulating, varied and challenging new role?
The Therapies Department is looking for an enthusiastic and dynamic individual to join the reception team
We are a proactive team, who always strive to provide the best service and we are looking for someone to actively participate and contribute to the development of a high quality service.
This is an exciting position for an experienced and enthusiastic Receptionist, who is flexible in their approach and client focused.
Working as part of a team you must be motivated, with good communication, inter-personal and administration skills. You should be comfortable working in a fast paced environment with a 'can do' attitude.
The MSK services are currently involved in a tender process and this post may be affected by the outcome of the tender.
Main duties of the job
* Providing a professional reception cover for the front of house
* Answer telephones in a timely & polite manner
* Responding to and generating emails
* Dealing with telephone, email and face-to-face queries
* Maintaining electronic health records
* Scanning & Photocopy
* Absence cover
* Pulling and actioning clinic reports
* Management of cancelling clinics in line with sickness reporting
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job responsibilities
Are you looking for an exciting Receptionist role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person Specification
Experience
* Experience working as part of a team
* Experience working with MS Office in previous roles
* Previous experience working within NHS or healthcare setting
* Previous experience using other software packages - e.g. booking systems, clinical software packages
Skills
* Good level of literacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Mid and South Essex NHS Foundation Trust
£24,937 to £26,598 a year pro rata
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