Were looking for a Customer Service Administrator to work for a local manufacturing company based in West Oxfordshire.
You will ensure that all customers receive first class service at all times, exceeding their expectations.
You will interpret customer schedules and raise Sales and Work orders to meet these requirements whilst dealing with everyday queries raised by the customer.
Specific duties will include:
Follow up quotations where appropriate
Support the external Sales team
Receive and process Customer orders, schedules and to raise corresponding sales and work orders when appropriate
Analyse and action customer schedules to meet requirements
Respond with Customers telephone queries on a continuous basis