E Billing Analyst (Finance) Law Firm. Hybrid working (1 or 2 days per week in Leeds Office)
The Company
Our client is a global leading Law Firm with offices around the world.
Salary and Benefits: up to £40k plus Bonusand a host of benefits and Hybrid working:
BENEFITS & REWARDS
Comprehensive health coverage (medical, dental and optical)
Competitive vacation packages
Educational assistance and professional development programmes
Savings or pension plan
Life insurance
Travel insurance
Global mental wellness programme
Sports clubs and social events
About the Role
TheE-Billing Analystreports to the E-Billing Supervisor andwill be responsible for administering alle-Bill systemsfirmwide, adhering to processes,leading on eBilling matters forthe firm's largest and most complexclientsincluding reporting andpresentinginternally and externally,query management and support and information relay to fee earners and management. They will be a direct support for the eBilling Supervisor and wider team alike.Primary responsibilities include:
Work with supervisor in the creation/updating ofstandardizedtraining documents for new starters as well as ensuring all team members follow the same set end to end process for their clients.
Assist with the training of new administrators in the team.
Active participation in project and team meetings and driving the importance of best practices where needed.
Collaboration with various finance teams ensuring we are all aligned in best practices for our clients.
All SLA's are met as well as escalation process followed.
Actions are taken timely as per process / SLAs. For uploads / rejections / resolutions / reconciliations.
Monthly client snapshots are sent out.
Point of contact within team for assisting the junior members of the team on their complex rejections as well as mentoring them throughout their first few months with team.
Conduct first stage team interviews alongside supervisor.
Monthly meetings with Collections to review aged AR and plan how to resolve ongoing issues. Also assist where needed on junior team members collection meetings.
Demonstrate analytical skills showing an ability to prioritise workloads or identify potential issues before they arise and avoid such occurrences.
Show a track record of identifying problems, solutions, and evidence of implementing and the result of such.
The ability to challenge key stakeholders both internal and external and build and maintain relationships as well as streamlining our processes.
EXPERIENCE
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
eBillingexperience including reconciliation experienceand extensive file formats and systems
The ability to follow a process and identify opportunities for continuedimprovements
Excellent communication skills
Excellent data input skills with first time accuracy
The ability to manage time effectively and work within SLAsand towards challenging KPIs
Fluent English is essential
Experience of working in a multi-currency environment (preferred but not essential)
Experience of working in a shared service environment (preferred but not essential)
Competent Excel and Word user
Self-motivated,pro-activeand driven toimprove at all times
A team player, capable of working together towards a common target
Deliver a 'can do' and proactive approach at all times
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