Description About the Team Join our vibrant and supportive team, where collaboration and excellence are at the core of everything we do. We're dedicated to providing seamless legal services to our clients and pride ourselves on our proactive and exceptional administrative support. You'll work closely with fee earners and other support departments to ensure top-notch service and efficiency. Main Purpose of the Role Provide fee earners with the administrative support they need to deliver seamless legal services to clients. You'll assist in managing and executing their day-to-day workload by offering exceptional and proactive administrative support. Understanding client requirements is key to providing outstanding service to both fee earners and clients. Main Duties and Responsibilities Administrative: Manage diaries, arrange meetings, book conference rooms, organise travel, handle photocopying, and maintain filing systems. Communication: Handle telephone queries, monitor emails, liaise with business support, and arrange cover for absences. Document Production: Coordinate and amend documents before approval. Financial: Assist with billing, credit control, and client reporting. Team Duties: Support colleagues, pick up calls, and assist other departments as needed. About You We're looking for someone who has: Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, research tools, and other systems used by the firm. Excellent telephone manner and knowledge of the telephone system. Strong communication, organisational, and team skills. Exceptional attention to detail. Flexibility, proactivity, and dependability, with the ability to take the initiative. Ability to remain calm under pressure and meet tight deadlines. Conscientious, approachable, and enthusiastic. Ability to quickly build confidence, respect, and trust with others. A positive approach to daily tasks and a solutions-focused working method. What We Can Offer You: The opportunity to work for a firm that has been recognised as one of best places to work in the UK and has been ranked by Great Place to Work® for 25 consecutive years. Excellent benefits, including: A hybrid approach to office and remote working. 25 days annual leave, with the option to buy up to a week's extra annual leave Private medical insurance, and the option to add family members A generous pension allowance Life assurance covering four times your annual salary The chance of a three-month sabbatical every five years Maternity, paternity and adoption leave schemes A range of health and wellbeing programmes State of the art offices, in the heart of Birmingham City Centre, with an onsite restaurant Opportunities to flourish in your role through training and personal development Equal Opportunities: Gowling WLG is committed both to promoting equality and diversity in the firm and to Equal Opportunities in employment. The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity. This also includes any incidents of perceptive or associative discrimination and harassment. At Gowling WLG we seek to attract and retain talented people from a diverse range of backgrounds and cultures, to create an exciting and rewarding place to work. Our aim is to fulfil everyone's potential and together to achieve personal and business goals. If you have any queries in relation to this position or would like to see a full job description please contact Jess Swingler at jess.swingler@gowlingwlg.com LI-JS1 LI-HYBRID