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Patient pathway administrator - cardiology | epsom and st helier university hospitals nhs trust

Carshalton
Epsom and St Helier University Hospitals NHS Trust
Nhs
Posted: 23 September
Offer description

Overview

This is an exciting opportunity join the clerical support team who provide a high quality and professional administration service for the Cardiology Department. Promoting a polite, empathic and efficient Service to Trust staff, members of the public and their relatives, GPs and other NHS organisations both face to face and via the telephone.


Responsibilities

* Typing/Letter Administration: To ensure the patient letters generated from outpatient clinics are completed to a professional standard and within Trust turnaround targets. Ensure that the output is professional and that the correspondence is directed to the appropriate teams for action.
* Administration: Maintain coordination of paperwork and communication between staff at all levels to include booking of clinic appointments and patient admission documentation. To scan Patient Records onto ICM / IPM, answer phones to support with patient enquiries and send relevant documentation to GPs, patients and external organisations in order to progress patient care.


About us / Why join

There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients. Our hospitals are exciting places to work, and to volunteer, with a range of opportunities across a wide range of clinical fields, as well as support and administrative roles. Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors. We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you\'re attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.


Application details

For a detailed overview of the post, including associated duties and responsibilities, please refer to the affixed job description & person specification

This advert closes on Thursday 25 Sep 2025

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