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Regulatory assurance manager

Cambridge
Cambridge University Hospitals NHS Foundation Trust
Assurance manager
Posted: 17 December
Offer description

Job overview

The Trust Chief Nurse's Office Quality and Safety Team are seeking a Regulatory Assurance Manager.

You will support the Head of Quality Assurance in the delivery of the strategy, processes and assurance systems across the Trust, with an aspiration to support the Trust in securing an outstanding CQC rating across our core services, engaging with experts in their fields to help to continually refresh knowledge of guidance and regulation and
maintain the Trust’s reputation for excellence.

You will line manage the Trust Documents team, lead on document control processes and provide resource(s) to enable colleagues to meet the latest regulatory requirements. You will encourage sharing of best practice and support provision of patient information.

This exciting opportunity at this stage of the Trust’s journey would be suited to candidates with a background in compliance, quality improvement, effectiveness or governance to ensure accreditation and compliance with quality standards is maintained.

You will need to be a highly motivated team player with a friendly and
approachable manner who possesses excellent communication, attention to detail and negotiation skills to support busy professionals in the Trust.


Main duties of the job

Main duties include line management of the Trust Documents team, who host the central Trust document management system. The role also requires providing reports for assurance and working closely with the Trust Compliance Manager in delivery of key activities to support the Trust by promoting and communication of the expected healthcare quality standards.


Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.


Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

applied for a Graduate visa

or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

The advert will close at midnight on 29 December 2025.

Interviews are due to be held in the week commencing 12 January 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.


Person specification


Qualifications


Essential criteria

Educated to degree level

Evidence of ongoing career/professional development


Desirable criteria

Clinical qualification (Nursing registration, AHP, or medical or scientific background)

Project management, risk management qualification (e.g. PRINCE Project Management)


Experience


Essential criteria

Experience of managing regulatory assessments/standards in a quality management role/audit role (e.g. CQC, UKAS, MHRA (GxP).

Information analysis & management

Line management experience or tangible leadership and delivery of quality improvement through larger stakeholder groups.

Experience of managing document control systems.


Desirable criteria

Experience of developing & writing policies and procedures

Experience of preparing information and presenting information to Boards and high level committees

Previous NHS experience and knowledge of Trust systems


Knowledge


Essential criteria

Excellent knowledge and understanding of CQC compliance and inspection framework

Conversant with NHS Governance, Quality & Risk Knowledge of internal/external compliance and assurance frameworks


Skills


Essential criteria

Planning & organisational skills & excellent time-management skills. Ability to prioritise and manage complex/competing demands

Self-starter & ability to work autonomously

Ability to understand, interpret and analyse complex information, data and policy

Ability to communicate effectively with individuals at all levels, verbal, excellent written & presentation skills

Ability to influence, negotiate and deliver change/results across an organisation

Ability to produce high quality analytical reports including gap analysis.

Confident use of Excel, word, share-point, MS teams, Datix, EPIC, DOT, Co-pilot


Desirable criteria

Project management skills Teaching or coaching skills/ train the trainer.

Ability to use appreciative enquiry, or confidence to challenge ideas or assurance in pursuit of good governance.


Additional Requirements


Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Ability to process and handle confidential information in relation to business activities or with respect to GDPR.


Desirable criteria

Interest in using IT/AI tools to streamline reporting or data mining, and an interest in validation of IT systems for use in a regulated or quality system. (E.g familiarisation with principles of CFR 21 part 11 FDA and computerised systems validation.


Employer certification / accreditation badges


Documents to download

Apply online now


Further details / informal visits contact

Name
Nicola Gaskell
Job title
Head of Quality Assurance and Compliance
Email address
nicola.gaskell4@nhs.net
Additional information

For an informal discussion about the role and requirements, please contact nicola.gaskell4@nhs.net

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