Belmont Recruitment are currently seeking an experienced Business Support Assistant to work with Wrexham Council on a temporary basis. This is a full-time role working 37 hours per week (Monday to Friday).
The incoming Business Support Assistant will provide essential administrative support across a range of services. This role is pivotal to the smooth running of departmental operations, offering variety and the opportunity to engage with a wide network of colleagues, customers, and external stakeholders.
As part of the admin team, you’ll contribute to maintaining effective systems, data handling, and communications while ensuring a high standard of customer service and confidentiality.
Main Duties
* Act as the first point of contact for enquiries by phone, email, and face-to-face
* Collate and input accurate data into electronic/manual systems and generate reports for senior colleagues
* Maintain and update departmental databases and spreadsheets
* Provide reception cover and signpost service users effectively
* Distribute internal and external communications in a professional and timely manner
* Handle incoming/outgoing mail, support diary management, and manage email correspondence
* Provide word processing and basic Excel support, including reports, forms, letters, and presentations
* Organise meetings, book travel/accommodation, and take and distribute minutes
* Set up and manage manual and electronic filing systems.
* Ensure confidentiality and compliance with council policies and regulations
Essential Criteria
* Prior administrative experience in a busy office environment, ideally within a Local Authority / Public Sector entity
* Excellent verbal and written communication
* Strong customer service and interpersonal skills
* Excellent organisational abilities, with a strong ability to prioritise tasks effectively
* Capable of maintaining confidentiality and working within procedures
* Team player with a positive and professional attitude
If your skills match the above crtieria, please apply with your updated CV