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Customer Service Advisor
Posting Date: 29 Apr 2025
Unit: Consumer
Location:
Dundee Greenmarket, Dundee, United Kingdom
Where: Dundee - 2 Greenmarket, DD1 4QB
Full Time: Permanent
Salary: £26,968.00 plus incentives and bonuses
Why this job matters
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Home Connections role with EE.
Join our Home Connections Team in EE Dundee and make a difference.
You'll be speaking over the phone with customers about various broadband tech-related queries. Whether helping with simple router questions or handling more complex issues, you'll support customers throughout their journey.
No specific experience is required to join us. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We understand life is dynamic, and this role offers flexibility. We’ll support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.
What’s in it for you?
* A starting salary of £26,968.00 plus incentives and bonuses.
* Online GP access 24/7 via telephone or video for you and your immediate family, fully funded.
* Market-leading paid carer’s leave—up to 2 weeks off to support colleagues caring for family or friends.
* Family Leave—up to 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
* Huge discounts on EE & BT products, saving you hundreds of pounds each year.
* Support to develop your career; we’re committed to your growth.
* Season Ticket Travel Loan to cover your commute costs upfront.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
Along with a great team culture, meaningful support, and tailored training, this role offers a chance to build a lasting career. What are you waiting for?
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