Pledger Pharmacy Ltd based in Horsford, Norwich, are seeking two medicine counter/dispensary assistants to join their busy team on a part‑time basis. Hours will be between 32–36 per week and must include a half day on a Saturday.
Main duties of the job
* Answer all phone calls proactively and professionally, dealing with any enquiries.
* Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times.
* Wherever possible, rotate and refresh shop stock.
* General housekeeping of the pharmacy, so as to maintain a hygienic and clinical environment.
* Check for any pricing discrepancies with stock coming in.
* Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
* Process patient returns correctly.
* Make sure ready prescriptions are filed correctly to make it easier to locate.
* Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
* Process prescription requests according to practice rules.
* Any other duties to assist in the smooth day to day running of the dispensary as directed.
Person Specification
* Excellent patient facing inter‑personal communication skills.
* Professional and polite at all times.
* Organised and able to prioritise workloads.
* The commitment to continue to learn new clinical skills and develop your career.
* The ability to be adaptable and flexible in your approach.
Qualifications
No dispensary/pharmacy qualifications required as training given.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pay: National minimum wage, depending on experience.
#J-18808-Ljbffr