What you’ll be doing… As a Client Relations Executive, you’ll be the key point of contact for clients, ensuring their needs are met with efficiency, professionalism, and care. You’ll support client engagement, resolve day-to-day queries, and help build lasting relationships that contribute to client satisfaction and business growth. Engaging with Education clients to maintain and grow strong, positive relationships. Managing the client retention pipeline, ensuring renewal targets are met. Coordinating re-negotiation and re-bid activity, from documentation to client presentations. Using CRM tools to track performance, monitor risks, and identify opportunities for improvement. Partnering with internal teams to develop tailored solutions based on client feedback. Analysing win/loss outcomes to inform future strategies and strengthen retention. Working pattern: Monday to Friday, 37.5 hours a week - Field-based role What can you bring? You must have proven experience in the Education sector of contract catering. A track record of building and sustaining strong client partnerships. Excellent communication, listening, and influencing skills. Confidence with data and financial analysis to support sound decision-making. A collaborative mindset with the ability to engage effectively across teams.