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Delivery manager - isp solutions

Hitchin
Permanent
Modern Networks Ltd
Delivery manager
Posted: 15h ago
Offer description

Who we are:

Established in 2000, Modern Networks is a vertically aligned Managed Service Provider (MSP) and Internet Service Provider (ISP) delivering tailored IT and connectivity solutions to the Commercial Property, Science Park, and Education sectors. We combine deep industry expertise with end-to-end services, ensuring reliable networks, secure systems, and exceptional support for businesses and institutions that demand performance and scalability.

The Role:

The ISP Solutions Delivery Manager will lead an initiative to complete the migration and upgrade of circuits, alongside deployment of new ISP and network solutions into our customer sites nationwide. They will play a key role in planning, scheduling, and executing the deployments working closely with our ISP partners. Acting as the central point of contact, you will manage the entire migration working with our internal teams, 3rd party partners and the customers to ensure successful delivery.

Each delivery typically take 90 days and are aligned with the average installation time of new fibre circuits. Responsibilities include aligning stakeholders, resources, and suppliers to ensure projects are delivered on time, within scope, and to the highest standards of customer satisfaction. This role requires strong organisational skills to manage scheduling, documentation, and communication throughout the project lifecycle, supporting both operational delivery and strategic activities.

Who we are looking for:

* Experience within Telecom or ISP sector

* Hands-on experience delivering network rollouts, migrations, or circuit-based projects

* Skilled in managing cross-functional teams and third-party engagements

* Previous partner management skills with telcos and service providers

* Full UK drivers licence with access to own vehicle (the role will require as hoc customer site visits - frequency is project dependant)

What's in it for you?

* Growth - Once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us - if you fancy a bit of training, we've got you covered!

* Knowledgeable, high-achieving, experienced and fun colleagues

* A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance

* Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.

* 25 days annual leave + bank holidays

* Active workplace committees (Social / Wellness)

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