FRENCH SELECTION (FS)
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Spanish speaking Customer Service Advisor
Location: Omagh, Northern Ireland
Office Based Role
Salary: circa £30,000 per annum depending on experience
Ref: 8228CS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS
The company: A well-established company who pride themselves in being the market leader in their industry with global operations
Main duties: To provide excellent customer service and administrative support
The role:
- Deliver efficient and professional customer service to new and existing customers
- Act as a first point of call to resolve any issues or customer enquiries
- Assist with administration and event support when needed
- Analyse and monitor customer trends and suggest improvements to management as necessary
- Provide troubleshooting advice for the website and ordering process
- Supervision of evening internship staff, setting their workload and monitoring previous evening's work
- Occasional evening work to support evening internship staff
The candidate:
- Fluent in Spanish (spoken and written) - Essential
- Previous experience in customer service and administration
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: circa £30,000 per annum depending on experience