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Client:
Everpool Recruitment
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Office Based – Newcastle under Lyme
Monday – Friday 9am – 5pm (can be flexible)
We’re looking for a personable, detail-focused Commercial Account Handler to join the team. In this role, you’ll be the trusted advisor to existing clients - offering expert insurance advice, identifying opportunities to enhance their cover, and making sure they receive the highest standard of service.
What you’ll be doing
* Building strong, long-term client relationships
* Advising on insurance needs and spotting gaps in cover
* Introducing new products to existing clients where they add value
* Negotiating with insurers to secure the best terms
* Supporting clients with claims, alongside the wider team
* Using systems like Acturis, Excel, and Outlook to manage client accounts efficiently
* Proactively seeking ways to improve processes and client experience
What you’ll bring
* Experience in commercial insurance (Property, Liability, Professional Indemnity)
* Strong communication and influencing skills
* A proactive, organised, and client-first mindset
* Confidence in relationship management and negotiation
* Knowledge of FCA compliance and insurance market appetite
Why join them?
You’ll join a close-knit, forward-thinking team that celebrates achievements, supports your professional growth, and believes in delivering outstanding client care.
If you’re ready to combine service excellence with advice-led sales, we’d love to hear from you.
24 days annual leave + bank holidays
Closed over Christmas period – fully paid
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