This is a hybrid role based at our office in **Bristol, UK.**We are looking for a leader who thrives in **unstructured environments** and is comfortable working in areas where they may not be an expert. Whether it’s integrating new business functions, refining underdeveloped processes, or solving unique operational challenges, the ideal candidate will have the ability to **learn quickly, collaborate effectively, and drive results** in unfamiliar territory.The **Director of Operations** will play a crucial role in advancing **AI adoption and automation initiatives** across the organization. From optimizing internal processes to enhancing customer experiences, you will lead projects that leverage AI-driven insights to improve efficiency and scalability. This requires a forward-thinking mindset and a commitment to integrating emerging technologies into daily operations.As **Director of Operations**, you will play a pivotal role in driving operational excellence, optimizing project management processes, and leading high-performing teams to success.You will work closely with senior leadership to develop and implement strategic frameworks that enhance efficiency, scalability, and stakeholder engagement.This role is perfect for a **seasoned operations leader** who is skilled in aligning business objectives with project execution, ensuring that Pax8 remains at the forefront of cloud commerce innovation.**About Pax8**Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.**More about Pax8:*** For all you, tech minded people:* Best Companies:* Our Journey from the US to EMEA:**Get a feel for our progress, culture and how we constantly strive to be better and do better below:*** Taste our values & culture here:* Check our HR Leaders people ethos here:* See our progress in Awards:* Scott Chasin:* UK Website:It's an exciting time to join us as Pax8, as we have just been certified as a**“Great Place to Work”.**As **Director of Operations**, you will:* **Optimize Project Management:** Implement standardized project management methodologies, ensuring high-quality project delivery across Pax8.* **Drive Operational Excellence:** Champion best practices, streamline workflows, and enhance efficiency for sustained business growth.* **Manage Executive Stakeholder Relationships:** Align project goals with strategic objectives, ensuring clear communication and measurable value.* **Develop and Lead High-Performing Teams:** Foster a collaborative, innovative environment that promotes continuous improvement and scalable processes.* **Drive your own personal development** and performance improvements by participating in learning pathsOur servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience.We are where our employee experience meets customer experience - come and be "work happy" with us!**You'll be ideal for us if you have:*** Substantial experience with **Strategic Project Management*** Experience in **Scaling Processes** and **Managing Global Operations*** Experience in managing multiple complex projects simultaneously* Ability to identify and implement best practices* Excellent communication and interpersonal skills to manage relationships with executives and key stakeholders* Proficiency in proactive risk identification and mitigation* A mindset of fostering continuous improvement through feedback-driven process* Exceptional ability to communicate complex ideas clearly and persuasively across various levels of the organization* **Previous experience in managing teams is a must have**To fulfil this role you should be resident in this country with a valid right to work.**We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points! We believe in cultivating an environment where there are a diversity of perspectives.**We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!We take pride in our diverse and multicultural work environment, where communication is key. Our team collectively speaks more than 23 languages, reflecting the richness of our global community. We celebrate language diversity, but we also value effective cross border collaboration business communication. **You should be proficient in both the local country language and possess a strong command of business English**to ensure seamless collaboration and understanding across our dynamic team.**Salary & Benefits*** Base Salary between **£75,000 – £100,000** per annum - depending on experience* Bonus scheme* 25 days holiday (plus bank holidays)* Dedicated time for training and personal development* Unlimited access to LinkedIn Learning* Private healthcare covered by Bupa* Dental Plan covered by Unum* Health & Wellbeing coaching support* Life Assurance* Income Protection* Royal London Workplace pension scheme* Pax8 Cycle to Work Support Scheme Available* Fun and frequentcompany and team socials* Share Options after qualifying period**Designated Office & Working pattern*** Tech set up to support great Home and In-office working* Hybrid & Home Office Working* 9-5:30 Monday to Friday – with flexibility required**Pax8 Bristol Office Environment*** Amazing brand new offices at* City Centre location within a 5 minute walk from Temple Meads Station* Set across 3 floors with natural light, break out rooms, balcony spaces and a wellness area* Games area with X-Box, Table-Tennis, Air-Hockey and Pool Table!* State-of-the-art Top Brewer Coffee Machines on every floor* Dedicated desks with laptop dock and two monitors* Regular social and community events**Work Environment**The modern workplace is in our DNA so working from home is not a problem. However, teamwork is also valuable, so we do encourage you to regularly come together in our fantastic new offices for social events, fun and shared success!We offer an international and dynamic job with a high degree of responsibility and fun, in one of the coolest and fastest growing industries in the world: IT. There is plenty of room for personal growth and you will be working closely with your energetic and skilled team mates.If you struggle to get “time out” we’re happy to accommodate early/late conversations and interview times or if you have any queries you can ring the Talent Partner, Iulius Brezeanu, managing this role on +31880028245. (No Agencies Please)There’s plenty of scope for a talented individual to progress quickly in this opportunity or to other internal options (internal mobility in 2023 was 34%) as we grow and expand. We have our very own internal academy (the Pax8 University) for personal development plus access to Learning & Development specialist trainers and extensive "born in the cloud" mentors available for your growth. We’ll provide the opportunity stretch and projects to help you thrive and see exactly what you need to achieve to get to the next level. Our mission is to be the world’s favourite marketplace to buy cloud products. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 #J-18808-Ljbffr