An exciting opportunity has arisen within the Primary Care, Post payment Verification Team for an All Wales Team Leader. The successful candidate will be numerate, analytical, organised and motivated. They must have excellent interpersonal and communication skills as they will be liaising with a spectrum of stakeholders. The successful candidate will be expected to work independently on their own initiative with minimal supervision.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
This is a hybrid role, requiring a presence across our two operational sites: Companies House, Cardiff and Cwmbran House, Mamhilad Park, Pontypool, as well as home working.
Main duties of the job
The post holder will be responsible for undertaking post payment verification remote visits to GP surgeries, Ophthalmicand Pharmacy contractors. Interrogate and analyse primary care contractor clinical systems/records to ensure the accuracy of their claim submissions.
Responsible for providing written reports on the outcome of a post payment verification visit identifying areas of financial or clinical governance concerns within the agreed timeframe.
Day to day supervision of at least one staff member assisting in the post payment verification process. The post holder will be required to allocate and verify work undertaken / timesheets of PPV Officers.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Experience
* Proven public sector supervisory experience.
* Proven experience in a supervisory role.
* Significant experience within an office environment.
* Sound knowledge of the Exeter Core Systems
* Significant NHS experience in a managerial / supervisory role.
* Supervisory experience within NHS Primary Care.
Person Specification
* NVQ 4 or equivalent and
* Audit Experience
* Knowledge of NHS stakeholders including HBs, Trusts, WG
* Sound understanding of the Risk Management and Health & Safety framework
* ECDL or equivalent
* Extensive knowledge of NHS working arrangements.
* Sound working knowledge of NHS Regulations.
Skills and Attributes
* Developed written and oral skills.
* Developed analytical skills.
* Able to deal with complex situations.
* Proficient in the use of computer packages such as Word, Excel, PowerPoint and Access
* Able to prioritise competing demands and achieve deadlines.
* Able to manage, develop and motivate staff.
* Completer / finisher.
* Ability to establish good working relationships with colleagues / clients.
* Self-motivated.
* Methodical approach.
* Ability to manage change.
* Able to provide details of 'in-service' training.
* Able to promote customer service ideals.
* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
Other
* Possess a full current driving licence.
* Able to travel to other locations when required.
* Able to be flexible regarding hours of work.
* The post holder will be required to drive to other locations.
* Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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