Job summary Join Our Friendly Team as a GP Medical Receptionist! Are you an enthusiastic, supportive, and adaptableindividual looking to make a difference in a patient-focused environment? Weare seeking a Full-Time Medical Receptionist to join our team, working 37.5hours per week. The role includes shifts from Monday to Friday (10:30 AM- 18:30 PM) and one in every four/five Saturdays (9:30 AM - 12:30 PM) on a shared rota system. Main duties of the job Asa Medical Receptionist, you will be responsible for a variety of tasks tosupport both clinical and administrative operations. Please see Job description About us We are a busy, proactive, teaching practice with acommitment to providing our diverse patient population with excellent qualitycare. Our very friendly team consists of 5 GPs, a Practice Pharmacist, 2Practice Nurses, a Nursing Associate, and 12 Administrative staff. Job description Job responsibilities Main Duties of the Role Greeting and directing patients with professionalism and care. Managing the appointment system effectively. Processing and managing patient information with discretion and accuracy. Assisting patients with queries in person, by phone, and via email. Providing general office support such as filing, data entry, and handling correspondence. Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards. Ensuring compliance with confidentiality policies and data protection regulations. Adhering to practice protocols and procedures. Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy. Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues. Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practices success. Job description Job responsibilities Main Duties of the Role Greeting and directing patients with professionalism and care. Managing the appointment system effectively. Processing and managing patient information with discretion and accuracy. Assisting patients with queries in person, by phone, and via email. Providing general office support such as filing, data entry, and handling correspondence. Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards. Ensuring compliance with confidentiality policies and data protection regulations. Adhering to practice protocols and procedures. Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy. Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues. Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practices success. Person Specification Qualifications Essential Excellent IT skills, including proficiency in Microsoft Outlook and Word. GCSEs (or equivalent) at Grade A-C in English and Maths. Experience Essential Prior experience with the EMIS clinical system is essential Experience of working in a GP practice Person Specification Qualifications Essential Excellent IT skills, including proficiency in Microsoft Outlook and Word. GCSEs (or equivalent) at Grade A-C in English and Maths. Experience Essential Prior experience with the EMIS clinical system is essential Experience of working in a GP practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Arsenal Medical Centre Address 21 Arsenal Way London SE18 6TE Employer's website