Our retail client is looking for a Service Delivery Manager to join on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services, focusing on proactive service management across a complex, heavily integrated ecosystem.
The brand recently went live with the ERP programme in the UK and is seeking support to implement the same across various locations in Europe.
- Permanent role
- Hybrid working: 3 days in central London offices
- Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses
The successful candidate will have:
* ITIL framework or similar IT service management qualifications
* Extensive service delivery management experience within an ERP programme
* Experience with project management methodologies
* Familiarity with service transition tools and platforms
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