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Events & memberships manager

London
Acquired Payments
Membership manager
€50,000 a year
Posted: 17 November
Offer description

We’re Acquired.com

Acquired.com are a next-generation payments business focused on powering recurring commerce.

Our next-generation payment infrastructure and solutions unify and optimise customers' payment ecosystem, providing a competitive advantage and helping them achieve their goals in the digital economy.

We combine this capability with exceptional sector expertise and a highly personal, tailored service focused on long-term partnerships with our customers.

We’re scaling as a business, so if you thrive in an environment that’s constantly evolving, where purpose-driven culture is seen as an enabler to achieve the extraordinary and where our unique differences are celebrated, we could be the place for you!

Your Mission

The Events & Memberships Manager will lead, plan, and deliver strategic events and manage membership body relationships, supporting business growth and strengthening industry relationships. This role requires experience in the payments/Fintech space and a results-driven, adaptable mindset.

Key Responsibilities

* Plan and execute lead-generating events -including trade shows, industry roundtables (Payment Pods), client dinners, webinars, and hosted sessions -with a focus on securing Marketing Qualified Leads (MQLs), prospects, and meetings for the sales pipeline.
* Manage Industry Awards submission process.
* Manage budgets, logistics, and promotional activities alongside the broader team to maximise ROI and ensure every event delivers measurable commercial value.
* Oversee the organisation and delivery of conferences, industry events, and networking opportunities that directly contribute to pipeline growth and new business acquisition in the payments sector.
* Proactively lead relationships with key industry bodies (e.g., CSA, CCTA, MALG) and relevant associations to drive high-quality referral leads and new introductions, enhancing the company’s industry presence.
* Act as the main stakeholder for all event initiatives, seamlessly coordinating with product, sales, compliance, and marketing teams to ensure event goals are tightly aligned with business development targets.
* Design and implement in-event and post-event lead capture, nurturing, and follow-up processes to maximise conversion of attendees and members into sales opportunities.
* Track and analyse event channel performance through conversion metrics (e.g., number of MQLs, prospect meetings, opportunities), continuously optimising formats and targeting for higher engagement and pipeline impact.
* Develop and manage event and membership budgets with clear outcome targets, monitoring spend against MQL, ROI and revenue goals.
* Oversee the CRM system for end-to-end event and lead tracking, ensuring data accuracy, robust prospect communications, and ongoing engagement/conversion insights.
* Build and leverage relationships with membership bodies to systematically generate qualified leads and meetings, using targeted outreach, gated content, and tailored engagement strategies to achieve commercial outcomes.
* Represent the company at external industry events, prioritising opportunities that are likely to deliver strategic introductions and sales growth.

What you’ll bring

* Proven experience in events management, preferably in the payments or wider fintech industry.
* Strong project management, budgeting, and negotiation skills.
* Proficiency with CRM systems (HubSpot) and event management platforms.
* Excellent interpersonal and communication skills, with a strong customer-focus.
* Able to manage multiple events and priorities with attention to detail and strong time management.
* Experience in working collaboratively with cross-functional teams- marketing, commercial, product.
* Sound understanding of the payments industry, its key stakeholders, and regulatory landscape is highly desirable.
* Analytical mindset for evaluating event and membership ROI and success metrics, with a focus on continuous improvement.

Desirable

* Experience with digital events and hybrid event formats.
* Deep understanding of HubSpot an advantage
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