Overview
Job Title: Protection Adviser
Location: Remote (UK-based; occasional travel to Colchester, Peterborough or Wakefield offices)
Rewards: Basic salary £25,000 plus commission OTE £45K - £50K
Hours: Monday to Friday, three early shifts 9:00–18:00 and two late shifts 11:00–20:00
About The New Homes Group The New Homes Group, part of the Connells Group, is the UK’s leading new homes specialist. We facilitate the sales of new homes, working with housebuilders, lenders and a nationwide network of estate agents. We offer Mortgage Services, Part Exchange, and Assisted Move, and collaborate with most of the UK’s top 20 housebuilders. In 2024 we handled over 15,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have substantial knowledge of mortgage products tailored to the new homes market and established relationships with key mortgage lenders. As part of our 2025/2026 expansion plans, we are looking to appoint additional individuals who will have the opportunity to earn an industry-leading salary package and grow within The New Homes Group.
Responsibilities
Protection Adviser Responsibilities You will be part of a team responsible for proactively managing customers’ protection applications and needs, maintaining regular contact with clients and appointed insurance companies, and delivering high levels of customer service at all times.
As a Protection Adviser, you will have a demonstrated track record in offering protection advice and ideally hold a CeMAP 1 qualification, though this is not essential. You should have excellent interpersonal skills and be able to work effectively both independently and as part of a team.
Main Purpose Of Job
* Retain existing protection policy arrangements taken out by our customers.
* Minimise lost commission as a result of customers cancelling protection arrangements within the group.
* Arrange suitable protection policies according to individual customer need.
* Proactively contact customers who have not yet made mortgage protection arrangements to identify and fulfill protection needs.
Benefits
* Unrivalled opportunities for progression, promotion, and personal development in an expanding and market-leading business.
* Pre-determined and supported career path to becoming a fully qualified Mortgage and Protection Adviser.
* Full support towards achieving a full CeMAP qualification.
* 33 days paid holiday including Bank Holidays.
* Birthday off after probation is completed.
* Contributory workplace pension.
* 24-hour Wellbeing Employee Assistance Programme.
* Death in service cover.
* Access to discounts platform, Perks at Work.
* Access to self-funded Health Care plan.
* Discounted Health Screening, Gym Membership and health-related discounts.
* Discounts on estate agency, mortgage and surveying services.
* Salary Sacrifice Personal Car Leasing Scheme available.
Additional Information
For a confidential chat about the role, you can apply now or contact our Recruitment Team on 01206-481010.
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