About The Role
Mercedes-Benz of Bath is currently recruiting for a Sales/Business Manager to join their growing team. We\'re looking for an experienced and driven Sales/Business Manager to join our team and take a central role in growing all aspects of our Finance & Insurance (F&I) operations, while also helping lead and develop the sales team. This is more than a finance-focused role — you\'ll be at the heart of every sales enquiry, responsible for delivering exceptional customer experience, coaching the team, and driving both unit and F&I performance across the business for new and used sales.
Your Responsibilities
* Finance & Insurance:
o Take full ownership of the F&I department, growing product penetration and profitability across all platforms
o Present and sell a range of finance and insurance products with integrity and clarity
o Ensure customers fully understand their agreements and obligations, in line with compliance and FCA guidelines
o Treat customers fairly and with transparency, making their experience smooth, informed, and personalised
* Sales Operations & Leadership:
o Be involved in every sales enquiry to ensure a seamless transition from vehicle sale to finance completion
o Support the day-to-day running of the sales team and help drive overall vehicle sales performance
o Help lead and inspire the team with a hands-on, "lead from the front" approach
* Coaching & Team Development:
o Act as a mentor and coach for the sales team, helping colleagues unlock their full potential
o Drive performance by supporting individual targets for finance, add-on products, and sales
o Foster a collaborative, motivated, and accountable team environment
Sytner Sales/Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About You
If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance, add-on and unit performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. When applying for this role please consider that we require candidates to have automotive sales executive and/or management experience as a minimum requirement for this role.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.
We represent over 23 of the world\'s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Location: Mercedes-Benz of Bath, Foxcote Avenue, Peasedown St. John, Bath, South West, United Kingdom, BA2 8SF
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