We are pleased to be recruiting for a company based in Chesham who are looking for a Sales Support Advisor to join their team on a full time, permanent basis. In this role you will find yourself being responsible for managing customer calls, whether that be to provide a quote or answer a query about their order.
The ideal candidate will have strong communication skills, someone who is comfortable answering customer phone calls and building relationships as well as processing orders and dealing with general administrative duties.
We are ideally looking for someone who may have an interest/history in some form of sales but isn't looking for a pure sales based role, someone flexible and adaptable with good IT skills that can multitask under pressure. An all-rounder!
This is a Monday to Friday position, hours are 9am - 5:30pm with an hour lunch break. This position is paying up to £30,000 depending on candidate experience.
Main Responsibilities:
1. Provide all customers with excellent customer service.
2. Answer the phone and handle incoming calls.
3. Accurately generate customer orders, checking that Sales Executives have provided all the necessary information and that delivery dates can be met.
4. Ensure payment terms have been agreed for all orders.
5. Raise and send purchase orders to suppliers and chase them to confirm that delivery dates will be met.
6. Deal with customer complaints and enqu...