We are looking for a hands-on Technical Support Lead to support workshop and field activities. This role involves repairing and preparing machines, supporting technicians, and creating clear SOPs to ensure high standards and smooth operations. Responsibilities: Diagnose, repair, and prepare machines for site. Support workshop and field service teams with technical issues. Maintain tools, equipment, and a safe workshop environment. Write and update SOPs, and help train team members. Requirements: Strong hands-on repair experience (vending, electro-mechanical, or similar). Previous experience in a lead/senior technician role. Good understanding of workshop safety and procedures. Level 3 Engineering Diploma (Advanced Electronics) or equivalent. In return for a competitive salary, career progression, pension, holidays and loads more! For more information on this job role, apply now or contact Yvette on or email Skills: Technical support Maintenance Support workshop