Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Russell Tobin
Lead Recruiter at Russell Tobin UK/Ireland/Netherlands
Remote
6 Months
POSITION PURPOSE:
* The company's ambition is to be a recognized leader in customer experience and engagement.
* The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.
* This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
* The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand.
* The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
MAJOR ACCOUNTABILITIES:
* Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
* Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
* Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
* Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
* Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization
MINIMUM REQUIREMENTS:
* Needs to be Fluent in Italian
* Marketing and content savvy, combined with strong Project Management skills to be able to manage multiple workflows at the same time
* Experience with content adaptation work either in a creative agency or on the customer side
* Solid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right quality
* Experience with working with DAM/MLR tools
DESIRABLE REQUIREMENTS:
* A firm understanding of the regulatory environment in marketing to HCPs
* Demonstrated strong skills in oral and written communication, project management
* Highly collaborative, ability to interact and partner with Agencies of choice
COMPETENCIES:
* Able to manage multiple and complex processes at the same time
* Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
* Able to manage complexity, tasks, and interdependencies within timelines
* Well organized & proactive to make sure things progress according to the plan
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Science
* Industries
Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Russell Tobin by 2x
Sign in to set job alerts for “Content Manager” roles.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 17 hours ago
Digital Content & Campaigns Manager - Accounting & Advisory Sector
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 4 months ago
Volunteer Content Manager | Holistic Wellbeing Hub
Croydon, England, United Kingdom 6 days ago
Content Writer (Working Smarter with AI)
London, England, United Kingdom 1 week ago
Freelance Athlete Lifestyle Contributing Writer - (Wires UK)
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
St Albans, England, United Kingdom 1 week ago
Freelance Content Writer (Remote, Contract) – London
London, England, United Kingdom 2 months ago
Listings Writer - Remote (Part-time/Freelance)
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 month ago
Freelance Trending Sports Contributing Writer - (Wires UK)
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 6 months ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr