Job Summary
We are seeking a Service/Commissioning Engineer to join our dynamic team. The successful candidate will be responsible for carrying out commissioning and servicing of complex systems, ensuring that all components function correctly and meet the specified requirements. This role ideally requires some background in the electrical industry, although full training is provided. We are looking for a motivated and driven individual who would get stuck in to the opportunity of joining a fast growing company.
Commissioning and servicing
· Complete commissioning of gas detection equipment
· Complete servicing of gas detection equipment
· Carry out test procedures according to company guidelines
· Collect data from sensors, controllers, and other monitoring equipment to ensure that systems are working correctly
· Perform preventative maintenance on equipment to ensure optimal performance
· Identify problems with new and existing equipment
· Diagnose and repair problems and/or faults
· Troubleshoot problems with equipment and determine the cause of the issue
· Use various strategies and tools to provide effective solutions to customer concerns
· Replace sensors, control panels and other equipment when required
· Read and interpret electrical schematics where necessary
· Communicate with customers and engineers to ensure that services are delivered effectively
· Direct customers to the office when necessary
· Always ensure safe working conditions
Customer relations
· Answer, resolve and respond to customer queries, issues, or concerns
· Escalate problems to technical when the need arises
· Escalate customer issues with management when the need arises
· Build and maintain excellent working relationships with customers
· Train customer site engineers where appropriate
· Liaise with customer installation/project engineers as needed
· Coordinate between the company and the customer when required
· Deliver demonstrations to ensure that customers are educated on safe and effective system use
Administration
· Record site observations, testing processes and checklists accurately
· Compile commissioning and servicing report data for summarising
· Attach photos of the site onto the CRM
· Prepare and submit commissioning and servicing reports
· Assist in the summarising and updating of commissioning and servicing reports
· Assist in the production of commissioning and servicing reports
Skills and abilities
· Strong analytical and problem-solving skills to correctly identify issues and determine the most effective solutions
· Quality record keeping with attention to detail
· Ability to prioritise workload effectively
· Good people skills
· Ability to works to tight deadlines
· Ability to work well under pressure
· Teamworking skills
· Excellent technical skills in: products and their software; and electronics equipment, such as, multi-meters and test gases
· Ability to think methodically
This role is ideal for individuals who are detail-oriented, possess strong analytical skills, and have a passion for engineering excellence. Join us in delivering high-quality solutions that meet our clients' needs
Job Type: Full-time
Pay: £28,000.00-£35,000.00 per year
Benefits:
* Company car
Experience:
* Electrical: 1 year (preferred)
Work Location: On the road
Reference ID: Service/Commissioning Engineer - Viewmyair Limited