Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.\n\nRMSpumptools is seeking an ambitious Customer Service Apprentice located in Dyce, UK. The Customer Service Apprentice is a great entry level role for an individual looking for their first position in an office environment and a great opportunity to start a career in the oil and gas industry\n\nWhatâs in it For You:\nThe ability to make an impact and shape your career with a company that is passionate about growth\n\nThe support of an organisation that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best\n\nThrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement\n\nComprehensive benefits package & flexible working arrangements that enable balancing work commitments with other priorities\n\nWhat You Will Do:\n\n-\tLiaising with customer and our internal regional sales team in a professional manner as enquiries are received\n\n-\tPreparing quotations for customer to present to Customer Services Manager for approval\n\n-\tFully outline customer requirements in a Contract Review including delivery and ensure that all items, quantities and descriptions are correct\n\n-\tCustomer interface during outlined work e.g. delivery updates, changes to PO etc.\n\n-\tPreparing of Purchase Order Acknowledgement post review of Purchase Order T&Câs\n\n-\tTrack delivery and other milestone dates\n\n-\tParticipate with the daily Gemba walks and weekly production meetings for updates and relay milestones to customers when required\n\n-\tPeriodically answering telephones\n\n-\tEnsuring all field service work is charged accordingly, confirming expenses are charged back in a timely manner\n\n-\tResponsible for the continual updating of history database\n\n-\tRequesting and gathering Customer Feedback for KPIâs\n\nAbout ChampionX\nChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.\n\nRMSpumptools is a manufacturer of highly engineered mechanical and electrical solutions for complex artificial lift applications. RMSpumptools is part of ChampionX portfolio of technologies in the Production and Automation Technologies (PAT) Division. - An understanding of the Oil and Gas industry\n- How to operate in a small buy busy team\n- How businesses operate in different countries\n- Practical problem solving skills. Minimum Qualifications:\n-\tAttention to detail is imperative\n-\tExcellent organizational & communication skills\n-\tAbility to prioritize workload and good time management skills\n- Proficiency with core MS Office programs