Job Overview
Modality Partnership Hull Division has a part-time vacancy (22.5 hours per week) for a Governance and Compliance Officer. The postholder will be a high performing officer working at West Hull Health Hub with the option working at a different site within the Hull Division if preferred to develop and deliver monitoring, auditing and informatics that evidence the quality assurance, statutory compliance and organisational policy compliance of our services. They are integral to effective governance within the division, including providing support and advice for staff and delivering governance induction to all new starters. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. Salary for this role is £31,520 per annum WTE.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions, delivering key organisational priorities and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from:
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role is an all-rounded, hands-on leadership and operational role; the postholder will provide key support and process oversight in the development and approval of local Standard Operating Procedures (SOPs); collating and maintaining an up-to-date SOP database and associated approval evidence. They will act as a key stakeholder in the completion and review of practice significant events analysis (SEAs), providing expert support and guidance to colleagues at all stages of the process, ensuring that learning is appropriately captured and disseminated throughout the organisation. They will collect and collate data in line with governance requirements and support delivery of reports and thematic analysis for the Divisional Board, Clinical Governance Group (CGG) and Senior Leadership Team (SLT) that demonstrate our performance against required standards. The Governance & Compliance Officer will support colleagues to be aware of their responsibilities with regard to CQC and how to evidence compliance information and audit activity.
The role is not a regular 9am-5pm job and is not a pure management or pure project management role; the job requires innovation, flexibility and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.
Overview of your organisation
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. Most management roles focus on personnel management / project management. This is a role that will equip you with a portfolio of leadership and operational skills to make sustainable changes within Primary Care.
All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
Job Description
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
* Work with the Head of Contracts and Performance and Head of Operations to quality assure services, in particular our CQC compliance and governance processes.
* Communicate governance related information effectively across the division including offering governance information / induction session, relevant information via weekly global and quarterly governance newsletter.
* Provide administrative support to practices and liaise with the Central Governance Lead to ensure that CQC Registrations are updated and maintained effectively.
* Identify gaps, develop, communicate, implement, and review governance systems to ensure quality recording of practice compliance with CQC standards.
* Act as first point of contact for governance and compliance within the Hull division as the named divisional lead.
* Maintain governance pages on the divisional intranet including clinical PGDs (patient group directives).
* Work closely with the SLT on matters pertaining to CQC, governance and Information Governance (IG) compliance and lead on implementing changes were required.
* Audit and spot check compliance with CQC requirements, statutory compliance and organisational policy compliance, escalating identified issues to the SLT or CQC and Governance Lead as required.
* Support compliance with National Significant Events Policy including providing expert guidance in terms of completing SEAs, determining risk rating, and monitor progress with actions / barriers.
* Maintain local Standard Operating Procedures database to evidence approval and consultation process an ensured that these are reviewed in a timely manner.
* Act as a source of advice and guidance on risk assessment and audit of sites, coaching colleagues to assess and record these aspects appropriately.
* Act as a source of advice on necessary remedial actions to ensure governance/CQC compliance and as necessary develop supporting action plans including supporting staff to complete SEAs.
* Assist sites in preparing sites for CQC inspections.
* Submit evidence annually against assertions for the Data Security & Protection (DSP) toolkit including gathering evidence, ensuring the Information Asset Register and Record of Processing Activities is updated with SLT colleagues' participation.
* Ensure that all deadlines, either scheduled or ad-hoc, are met. Plan and manage own workload to ensure that business objectives are met.
* Manage the resolution of issues in a timely manner in line with the needs of the organisation, escalating concerns as appropriate.
* Support the development of colleagues' report writing skills to ensure that information presented has descriptions and analyses that are understandable. Learn, use and develop technology applications in the production of high-quality reports and information sets.
* To undertake any duties not listed above yet commensurate with the scope of the role as requested and appropriate.
NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.
You will love this job if you have a passion for thinking outside the box, are analytical and innovative and are driven to find and implement solutions to improve the day to day working environment. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification: What are the minimum requirements all candidates need to meet?
Qualifications and Experience: We require high performing team members to join our team with:
Experience of undertaking clinical and environmental audits.
Minimum 2 years' experience in a service improvement, service development or quality improvement role.
Knowledge:
Skilled in MS applications including Outlook, Excel and Word and other related software packages.
Knowledge of CQC and governance frameworks as they apply to services delivered in Practices.
Aware of the importance of innovation in healthcare and the evolving landscape of primary care.
Educated to NVQ Level 3 in Maths, IT or equivalent experience.
Experience with SystmOne.
Skills:
Good verbal and written communication skills to individuals at all levels within and outside of the organisation.
Logical and systematic in work processes.
Ability to interrogate various databases and present statistical data in a variety of formats.
Confident in working well with data to produce high quality reports and metrics to support Key Performance Indicators (KPIs).
Ability to follow policies, practices and protocols.
Personal Qualities:
Able to work well under pressure and deliver to tight timescales.
Strong work ethic as part of a team and working on own initiative.
Able to respond effectively to changing priorities.
Well organised and able to manage multiple competing demands.
Professional approach to work.
Strong team player.
Responsive and positive outlook.
Job Type: Part-time
Pay: £18,912.00 per year
Expected hours: 22.5 per week
Benefits:
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
Work Location: In person