Problem Coordinator – Hybrid Working – Swindon – New role & Team! Salary: £28k - £36k p.a. DOE + 5% annual bonus.Location: Swindon (Hybrid)A forward-thinking organisation - that is recognised as the leader in its field - is looking for a Problem Coordinator to join its IT Service Operations Support team. You will be responsible for recording known errors in the database, partaking in the post-incident reports and publishing them externally, leading the Problem Management investigations, and driving the implementation of corrective actions. Key Skills:• Commercial experience of working within an ITIL Service Operations environment.• Excellent communication skills, attention to detail, and possessing the mindset of Continuous Service Improvement.• Experience working in either Application or IT support (Desired)• ITIL foundation qualification (Desired)• Jira Service Desk and/or Confluence (Desired) The above is a wish list and not a list of imperatives, if you are missing one or more of the listed areas, please do not discount this opportunity on that basis.Salary: £28 - £36k p.a. DOE + 5% annual bonus.Location: Swindon (Hybrid)Please send CV for an informal chat and full job description. Excellent opportunity to develop a career in IT Service Management