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Business support team leader

Wakefield
Wakefield Council
Support team leader
€47,500 a year
Posted: 21h ago
Offer description

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our team.


About the Role:

* An exciting opportunity has arisen for a Safeguarding Business Support Team Leader within the Children & Young People’s Directorate. This is a varied and fast-paced role where no two days are the same. You will lead a team of Business Support staff, ensuring the delivery of a high-quality, confidential, and responsive administrative service that supports safeguarding functions across the Council.


Key Responsibilities:

* Provide day-to-day line management and supervision of Business Support staff
* Ensure a reliable, efficient, and confidential business support service is delivered
* Manage workloads and priorities to meet service demands
* Support the recruitment, training, and development of staff
* Work closely with Business Support Managers to improve systems and processes
* Respond to urgent requests and changing service needs effectively
* Liaise with internal departments and stakeholders across the Council
* Accurately record and produce minutes for meetings within tight deadlines


Essential Requirements:

* To lead, motivate, and develop a team to achieve high performance
* To work both independently and collaboratively with colleagues and managers
* To demonstrate excellent organisational and time management skills
* To communicate effectively with a wide range of stakeholders
* To remain calm, flexible, and responsive under pressure
* To maintain a high level of accuracy and attention to detail
* To provide excellent customer care at all times


What can I Expect?

* A competitive salary
* Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
* Hybrid working (subject to role suitability)
* Access to high-quality training programs to advance your career to the next level.
* We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
* Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
* Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
* Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more
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