Job Application Notice
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What's in it for you
At Booker, along with being a great place to work and offering opportunities for career progression, we also provide the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months of service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after each pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank (terms and conditions apply).
* Free eye tests when spending £50 or more, with 30% savings on glasses, contact lenses, and prescription sunglasses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An discounts website offering savings on everyday purchases, including a cycle-to-work scheme.
* After 3 months, eligibility to join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
* Retirement savings plan (pension) with Booker matching your contributions up to 5%.
* Life Assurance providing death in service cover of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP services for you and your family.
* A comprehensive holiday package.
About the role
Are you looking to "drive" your career in the right direction? This role offers the opportunity to join our first-class driver academy and develop your career within our business.
If you're eager to progress and receive support on your development journey, please apply.
You will join as a picker, supporting the delivery operation and ensuring first-class customer service.
A full driving license is required for consideration.
We seek someone with a can-do attitude, passionate about customer service, and willing to go the extra mile for our customers.
Responsibilities
* Accurately picking and dispatching goods using a handheld terminal, and reporting any discrepancies to the manager.
* Checking quality, shelf life, and ensuring packaging is robust for delivery.
* Providing high-standard customer service by processing deliveries efficiently and meeting targets.
* Polite interaction with delivery staff and appropriate response to queries and complaints, with escalation of complex issues.
* Occasionally covering for van drivers as needed.
Requirements
* A positive, can-do attitude.
* Passion for customer service.
* Willingness to go the extra mile.
* Reliability, punctuality, and proper presentation.
* Full driving license.
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