JOB TITLE: Document Controller/Project Manager Assistant
MAIN PURPOSE OF THE JOB:
* To manage the creation, storage, submission, and approval of internal and subcontractor documentation in line with contractual and project requirements.
* To support the Project Manager in ensuring successful project delivery.
POSITION IN ORGANISATION:
* Reports to the Project Management Office (PMO) Manager
* Works in close partnership with a Project Manager
SCOPE OF THE ROLE:
* Oversee the control of all project documentation from internal teams and subcontractors
* Create and revise documents for customer review and approval
* Conduct quality control checks to ensure compliance with internal and client document control procedures
* Contribute to the achievement of departmental and individual targets
* Participate in continuous improvement initiatives across the department
DIMENSIONS & LIMITS OF AUTHORITY:
* Manages own workload effectively in line with project timelines
* Communicates directly with customers to resolve risks and opportunities related to documentation
QUALIFICATIONS & SKILLS REQUIRED:
* Minimum of 5 GCSEs (A–C) or equivalent; A–Levels or equivalent are desirable
* Prior experience in document control within Engineering or Manufacturing is preferred
* Proficient in Microsoft Office applications including Excel, Word, and PDF editing software
* Highly organised with the ability to work independently
* Strong multitasking skills with the ability to meet deadlines
* Excellent communication skills, both written and verbal, with a customer–focused mindset
* High attention to detail and a commitment to quality standards
DUTIES AND KEY RESPONSIBILITIES
DOCUMENT CONTROL AND WORKFLOW (80%)
* Coordinate all project documentation produced by internal departments and subcontractors
* Prepare necessary documentation for customer kick–off meetings
* Create, revise, and submit documents for customer approval
* Maintain structured and accurate filing systems with proper revision control
* Ensure timely and accurate distribution of documents internally
* Track and expedite document review processes
* Prepare documentation for inspection activities
* Assemble and issue final documentation packs
CONTINUOUS IMPROVEMENT (10%)
* Participate in improvement projects and contribute to ongoing process enhancements
* Help achieve department and personal performance goals
* Review and update work instructions and procedures regularly
* Take ownership of personal development and training in consultation with your line manager
* Engage in agreed learning and development opportunities relevant to the role
MEETINGS (5%)
* Attend internal meetings such as order reviews, change control, gated reviews, and training sessions
* Join relevant customer meetings including kick–off meetings, inspections, and project reviews
METRIC MANAGEMENT (5%)
* Track and maintain department performance metrics
* Maintain and report on individual performance metrics on a weekly and monthly basis
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