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Facilities & business support lead (fixed term)

Poole
Forvis Mazars
Posted: 23h ago
Offer description

Forvis Mazars cares about your career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business.
As a Team Leader you will be responsible for the delivery of an innovative, professional, high quality and efficient administration service to the local office(s). The Team Leader will work collaboratively on a national basis with the National Business Support Manager and other Team Leaders to continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
Work with the National Business Support Manager to develop innovative and efficient standard ways of working.
Continually assess the effectiveness of processes and procedures reporting back to the National Business Support Manager.
Management of local Business support team ensuring that the team work together to provide a high-quality service to the local offices.
Provide administrative support as required.
Responsibility for high quality workflow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate management information as required.
Motivate and engage the Business support team and ensure ongoing dialogue and feedback.
Identify training and development areas and work with the National Business Support Manager to address these.
Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
Responsibility for developing and keeping updated the local office page on the firm's intranet.
Assisting with the implementation of national strategies at a local level.
Responsibility for keeping local Business Continuity Plan updated.
Local oversight and coordination of property and facilities management liaising with the Head of Workplace Solutions and Property & Facilities Manager to include:
Oversight of local application of Forvis Mazars' Health and Safety policy to include: Fire Wardens; Assist with local IT set up for new joiners as required within the offices.
Previous experience in a similar role within a professional service organisation.
Previous people supervision/management experience preferred
Passion for providing excellent client service.
Flexible with the ability to work effectively under pressure and manage conflicting priorities.
Advanced MS Office skills (specifically Word, Excel and PowerPoint).
Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward.  Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture.

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