Customer Care Representative | Multilingual | Up to £26,000
Location: Bridgwater (easily comutible by car or public transport)
Employment Type: Permanent
Salary: Competative
Are you a motivated and detail-oriented professional with strong communication skills in English and one of the following languages — German, Finnish, Swedish, Norwegian, or French?
Join a dynamic international team where you’ll play a key role in delivering outstanding Customer Care and Order Management to our B2B clients.
What You’ll Do:
Customer Care Representative & Order Management
Act as the single point of contact for B2B customers
Process and confirm orders, ensuring smooth and timely delivery
Proactively communicate throughout the order cycleDocumentation & Logistics
Prepare accurate shipping and invoicing documents
Adapt documentation to destination-specific requirements
Coordinate with warehouses for road and airfreight logisticsSales Support & Customer Success
Collaborate with Sales and Account Managers to build strong client relationships
Support customers using our digital platforms (EDI, B2B Webstore)
Identify upselling and cross-selling opportunities to drive growthAfter-Sales & Certification
Provide customs, compliance, and certification documents (MSDS, TDS, Certificates)
Manage claims, returns, and corrections efficiently and professionallyWhat We’re Looking For:
Fluent in English + one of: German, Finnish, Swedish, Norwegian, or French
Excellent communication and organisation skills
Experience in customer care, order processing, or logistics (B2B preferred)
A proactive, solution-focused approach
Why Join?
Competitive salary
Work in a supportive, international environment
Opportunities for learning, growth, and career progressionIf you’re passionate about delivering great customer experiences and thrive in a collaborative environment, we’d love to hear from you!
Apply now or message us for a confidential chat.
(Customer Care Representative)