We have an exciting opportunity to join our Translation team as a Quality Assurance Executive.
As a translation agency that holds ISO 17100 certification, we pride ourselves on delivering top-notch quality for clients across multiple industries. Quality is at the heart of everything we do, whilst also delivering content in exceptionally quick turnarounds and across 100+ languages.
That's where you come in! Reporting to the Senior Linguistic Manager, you'll play a key role in driving our quest for high-quality content. You'll work on a number of creative and diverse translation projects across multiple languages - completing final checks of content.
The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!
The role:
* Permanent, full-time (Mon-Fri) - 37.5 hours per week with a hybrid-working policy
* Salary: £24,000
* Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
* Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
* Recording results of quality assurance checks in tools such as Planka boards and Google sheets
* Reporting on key issues arising at the quality assurance stage and identifying root problems
* Actively proposing solutions to drive improvement of content quality standards
* Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system (CMS)
About you:
* Excellent attention to detail
* Strong proofreading/editing skills
* Demonstrable organisation skills
* Good communication skills
* Time management skills with the ability to work to deadlines
* IT literacy
* Ability to effectively deliver constructive feedback
* Familiar with QA software/LQA models
* A driven, proactive mindset
* Flexible in approach to work
* Passion for language
What we offer:
* 33 days annual leave (including bank holidays), plus your birthday off
* Company training and events budget
* Work abroad policy (up to 30 days per year)
* Industry-leading pension scheme (matched up to 7%)
* Bonus scheme
* Value-led recognition prizes
* Industry-leading Family Policies
* Hybrid, flexible working
* Cycle to work scheme
* Life Assurance and private Bupa healthcare
* Regular team socials
* Employee discounts through Perkbox
* Vibrant office environment with free weekly breakfasts and Friday drinks
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Quality Assurance
* Industries
IT Services and IT Consulting
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