Operations Director – Soft Services (Cleaning) – Facilities Management
£95,000 – £115,000 + Large Bonus + Car Allowance
Prestigious Client Portfolio – c.£25m P&L Ownership
London
Are you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios? Do you thrive in high‑expectation environments where reputation, service excellence and board‑level stakeholder relationships matter?
This is a rare opportunity to join a top‑tier Facilities Management organisation supporting some of the most prestigious, high‑profile UK clients across corporate, financial, technology and landmark built environments. You’ll have full operational and commercial accountability for a ~£25m portfolio, leading a large multi‑site team to deliver best‑in‑class soft services solutions.
What you’ll be doing
* Full P&L ownership of a c.£25m national cleaning portfolio
* Leading delivery standards, operational performance & client experience
* Driving innovation, continuous improvement and commercial efficiencies
* Holding complex senior stakeholder relationships (C‑suite / Exec level)
* Leading senior Operations Managers and wider remote site teams
* Supporting growth, rebids and mobilisations
What we’re looking for
* Proven Director‑level soft services / cleaning background (FM sector)
* Experience with highly prestigious / blue‑chip / regulated clients
* Demonstrable P&L ownership of large portfolios
* Self‑starter with confidence to challenge and influence at board level
* Evidence of driving margin improvement & service transformation
* Strong data / MI / commercial reporting capability
Package
* £95,000‑115,000 base salary (DOE & portfolio experience)
* Significant bonus potential
* Car allowance and wider corporate benefits
Why this role?
* National prestige accounts
* Growing portfolio
* A business that backs innovation and fast decision‑making
* Future career progression into Exec level roles
Apply now if you’re an Operations Director in the cleaning / soft services space and want to take ownership of one of the most prestigious FM portfolios in the UK. Confidential conversations welcome.
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