Job ID: 79323
Title: IT & Database Assistant
Company: Nexans Logistics Ltd.
Location: Milton Keynes, United Kingdom
Contract: Full Time
Posting Start Date: 1/7/26
Job Overview
Provide efficient and effective IT services and support to the site. Administration, support, and monitoring of the ICT network, hardware, and software resources; installation, maintenance, availability, and security to support operational requirements.
Responsibilities
* Act as the first point of contact for colleague issues, troubleshooting hardware, software, and network connectivity problems.
* Administration and maintenance of company network: switches, Wi‑Fi access points, device configuration, software updates and patches.
* Assign and revoke company equipment including laptops, smartphones, and access tokens.
* Set up new user accounts (remote/local) and email system accounts, manage permissions, onboarding/offboarding.
* Handle service desk tickets and communicate effectively with stakeholders.
* Manage IT inventory and liaise with vendors; negotiate contracts for copiers, printers, mobile phones, and laptops.
* Input, update and maintain ERP database records; merge duplicates; maintain data accuracy.
* Serve as local system super user for the ERP system.
* Own daily, weekly, monthly, quarterly reports with Finance; reconcile ERP data with head office tools; run queries and generate reports.
* Assist in data quality checks and ensure compliance with security protocols and audit requirements.
* Develop Microsoft 365 administration, maintain server hardware and software systems, directory services, operating systems, email systems, and database systems.
* Issue, maintain and collect all IT equipment issued to remote workers across UK sites (MK, Leeds, Edinburgh).
Qualifications
* 2–5 years experience in helpdesk, desktop support, or systems administration.
* Previous experience working with database reporting and analytics.
* Technical proficiency in hardware, software, networking, security basics, and ticketing systems.
* Strong problem‑solving and analytical skills.
* Excellent communication skills for non‑technical users.
* Attention to detail and data accuracy.
* Awareness of data and system security, compliance with legal and company policies.
* Experience supporting ERP systems (knowledge of Business Central) is advantageous.
Seniority Level
Entry level
Employment type
Full‑time
Job Function
Information Technology
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