Overview
Fixed Term or Secondment Opportunity for 24 months due to funding.
Secondment details
* Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted.
Role and responsibilities
* We require an enthusiastic and approachable individual to join our Digital ICT Desktop Support team on a temporary basis. You will become involved in all aspects of the team’s workload across various projects and the day-to-day end user support.
Requirements and qualifications
* You must have experience of supporting current Windows Desktop environments and providing technical support to large scale ICT infrastructure projects along with a strong customer service ethic and excellent diagnostic and troubleshooting skills.
* Being able to work on your own or as part of several dynamic teams, having excellent organisational and interpersonal skills and being able to liaise with 3rd party contractors is crucial.
* Ability and willingness to travel throughout the area of service delivery is essential for this post.
* You will have a HNC/HND or equivalent in a computer related subject.
* The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.
Contact and inquiry
If you have any questions or would like an informal discussion about this post, please contact David Macfarlane, ICT Support Team Lead, FVRH
david.macfarlane@nhs.scot
Application guidance
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Important notices
Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.
Equality and diversity
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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